Analyzing and Interpreting Data: Ballard Integrated Managed Services Essay Sample

7 July 2017

Ballard Integrated Managed Services ( BIMS ) conducted an internal study for 440 employees. excepting top direction. inquiring 10 inquiries on morale and four inquiries on demographics. BIMS upper direction noticed a alteration in staff morale and an addition in the staff turnover rate. which initiated the study. Barbara Tucker. General Manager. wants to detect what is doing employees want to go forth and has enlisted the aid of Debbie Horner. Debbie Horner. human resources director for Ballard. created an internal study in hopes to cipher descriptive and frequence techniques. and analyze the informations for possible relationships. A sum of 78 responses were returned. which is a 17. 3 % response rate ( University of Phoenix Week Two Supplement. 2012 ) . All 78 employees answered on a graduated table of one to five. with one being really negative and five being really positive. Question # 1 of the study asks employees how good they enjoy working for BIMS. Based on the study informations collected. 19 per centum marked that they were really negative about working at BIMS. Twenty six per centum of BIMS employees were negative toward basking their work.

Over 50 % of the participants ranked between being satisfied and really positive about their occupation at BIMS. Management should pass on with employees to happen ways to hike employee morale. Question # 2 of the study asks employees if they enjoyed their assigned displacement at BIMS. On the study on whether the employees enjoyed their displacements about 49 per centum were either satisfied. felt positive or were really positive refering their displacement at BIMS. 47 per centum of the surveyed employees felt really negative and negative about their displacements. Four per centum of the participants did non react. The direction at BIMS should do available to employees a assortment of displacements such as being off every other Friday. a 4pm-10pm displacement where employees work their 40 hours in four yearss alternatively of the traditional five twenty-four hours work hebdomad or alteration 12 hr displacements to eight hr displacements. Question # 3 of the study asks employees if their petition for their coveted displacement was fulfilled. Twenty-one per centum of employees felt their petition for their coveted displacement was non fulfilled. Thirteen per centum of the employees had both a really positive and positive experience.

The mean experience ranked 15 per centum. The sum of employees with really negative experiences in holding their coveted displacement fulfilled was 15 per centum. The information collected shows that direction at BIMS should take serious consideration of employee petitions in an effort to maintain employees happy and the turnover rate down. Question # 4 of the study asks employees how many times he/she has called in sick. The study shows a negative overall consequence in the sum of employees naming in sick at a sum of 21 per centum. Both spectrums of the graduated table showed the same consequences. which were really negative at 15 per centum and really positive at 15 per centum. The mean sum of employees naming out sick was 12 per centum. From the consequences of this study. BIMS direction may desire to look at their ill policy to find if doctor’s alibis are needed for each happening or possibly run into with employees to find why so many have called out ill. Questions # 5 and # 6 asks about company preparation and pay results. These findings lead to high consequences in the negative category. This concludes that BIMS employees are unsated with company preparation and wage. which relates to the low employee morale.

Question # 7 asks if your supervisor dainties you reasonably. Harmonizing to the per centum rates of the study. 26. 3 per centum had negative responses to the supervisor handling persons reasonably. However. 18. 4 per centum are really positive with the supervisor handling persons reasonably. The per centum rate of inquiry seven’s replies are close. Question # 8 asks if your supervisor’s foreman treats the individual’s division reasonably. The figure of employees who responded to this inquiry is 77. There is a 27. 3 per centum rate of negative employees and a 19. 5 per centum rate of really negative employees. The per centum rates of non- antiphonal employees in this inquiry were. 05. Management should promote the supervisor’s to handle employees reasonably and every bit. The higher supervisors should read the study conducted and larn how to pull off the clip spent with each employee to hike equity. This will let the supervisors to larn more about the employees separately and handle each one as an person.

Question # 9 of the study asked employees how good BIMS is at pass oning. The study shows a negative overall consequence in the sum of employees experiencing the company lacked communicating at 32 per centum. The consequences of the study shows employees did non take figure five. really positive. sing the communicating within the company. The mean sum of employees experiencing the company lacked communicating was a 24 per centum. From the consequences of this study. BIMS direction demands to look at the manner directors are pass oning with their staff. It is recommended for BIMS sections to keep hebdomadal staff meetings to promote communicating within sections. This inquiry should be revisited one time steps are put in topographic point to increase better communicating within the company. Question # 10 of the employee study asks the employees if they do non fear losing their occupations. The gathered information suggests that at least half of employees do fear their occupations are in hazard. evaluation either a 1 or a 2 on the study. In fact 50 % of employees fear their occupations are at hazard and about 32 % of employees are a bit more secure in the occupations they presently have giving evaluations of 4 and 5 which translates to a largely positive occupation security mentality.

Management needs to take a expression at the 50 % of employees who have a existent fright for the loss of their occupation and turn to their legitimate concerns. The first eleven study inquiries. which are qualitative. are coded Q1 to Q11 across the first row of columns two through 12 as displayed on the spreadsheet. The last three inquiries are coded A to C ; with A being qualitative. B being quantitative and C being both qualitative and quantitative ; across the first row of columns 13 through 15 on the spreadsheet. The responses to these four inquiries are aimed specifically in roll uping demographic informations. The demographic information consists of the respondents division. clip with the company. and gender. The respondents division picks are nutrient. housework. and care. indicated by a check-mark and are coded one two and three severally. Inputting numerical values into the clean infinites next to the old ages and months refering to the employee’s length of service are required for B. This quantitative information is coded by change overing the old ages and months into entire months. The gender picks under C are female and male ; coded one and two severally.

The process used in coding informations aggregation is accurate for entering study responses. A adviser was hired to come in. codification. and analyze the information. The information has been analyzed to find cardinal inclinations. skew. manners. and standard divergence to set up if the consequences are important. The 78 responses are computed for the 11 inquiries ( Q1 – Q11 ) and summarized in the frequence tabular array below. The frequence column refers to the figure of observations in that category. and the category comparative frequence shows the per centum. In showing informations in this type of tabular array. the highest and lowest tonss are located easy for each inquiry. For case. inquiry 1 ( Q1 ) shows 26 observations for category graduated table 2 as the highest mark. Included below the tabular array are the mean. average. and manner computed separately for the 11 inquiries. The average scopes from 2. 21 to 3. 12. demoing overall that evaluation 2 as the popular pick made by the 78 respondents.

The qualitative informations above is shown in a graphical representation below. The undermentioned saloon graph displays a sum of 858 observations made by 78 respondents for 11 inquiries. The highest saloon reveals that the respondents’ pick favours category 2. This means that overall among the 11 inquiries. 242 observations were made vastly in category 2 ( Disagree ) .

The frequence chart refers to the figure of observations in the category along with the category per centum rate. There are 78 letter writers with 11 inquiries to specify. Here are the highest tonss for the 11 inquiries ; Q1-26 observations in scale 2. Q2-25 observations in scale 3. Q3-19 observations in scale 2. Q4-21 observations in scale 2. Q5-18 observations in graduated tables 2 and 5. Q6-18 observations in scale 2. Q7-17 observations in graduated tables 1. 2 and 4. Q8-18 observations in scale 2. Q9-29 observations in scale 2. Q10-19 observations in graduated table 2. and Q11-35 observations in scale 2. Scale 2 shows the most observations from the category.

Here are the lowest tonss for the 11 inquiries ; Q1- 9 observations in scale 5. Q2- 10 observations in graduated table 1 and 5. Q3- 14 observations in scale 1. 4. and 5. Q4- 10 observations in scale 1. Q5- 12 observations in scale 1. Q6- 11 observations in scale 1. Q7- 11 observations in scale 5. Q8- 14 observations in scale 3. Q9- 6 observations in scale 5. Q10- 11 observations in graduated table 5. and Q11- 3 observations in graduated table 4 and 5. Scale 5 shows the lowest sum of observations from the category. In the qualitative graph there are 858 observations from the 78 category respondents from the 11 inquiries. Class 2 is the highest mark with 242 observations ; category 5 shows the lowest sum with 127 observations. Here are the frequences for the 5 category classs ; class 1 shows 147 observations. class 2 shows 242 observations. class 3 shows 196 observations. class 4 shows 146 observations. and category 5 shows 127 observations.

The completion of the studies by the employees shows countries of needful betterment. The study shows the countries of betterment are employee keeping and overall satisfaction. Other countries of betterment include communicating. company wage. displacements offered. and employee morale. If direction utilizes this survey decently they will be able to better in all countries stated above hence increasing employee keeping and satisfaction overall.


Lind. D. A. . Marchal. W. G. . & A ; Wathen. S. A. ( 2011 ) . Basic statistics for concern and economic sciences ( 7th ed. ) . New York. New york: McGraw-Hill/Irwin. McClave. J. T. . Benson. P. G. . & A ; Sincich. T. ( 2011 ) . Statistics for concern and economic sciences ( 11th ed. ) . Boston. MA: Pearson-Prentice Hall. University of Phoenix. ( 2012 ) . Week Two Addendum: Ballard Integrated Managed Services. Inc. Part 1. Retrieved from University of Phoenix QNT/351-Quantitative Analysis class web site.

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