Application of CRM In Axis bank Axis bank is using Finacle solutions from Infosys address the core banking, e-banking, mobile banking, financial inclusion, Islamic banking, treasury, wealth management and customer relationship management (CRM) requirements of retail, corporate and universal banks worldwide. Core Banking – Finacle core banking solution is a comprehensive, integrated yet modular business solution handles the strategic and day-to-day (or core) processes of banks.

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E-Banklng – Flnacle consumer e-banklng olution is a proven Internet and mobile solution for retail banking customers. CRM – Finacle CRM solution is a modular, multilingual, web-based customer-centric application that enables banks to leverage ready-to-deploy CRM functionality. Treasury – Finacle treasury solution is an integrated yet modular front, middle and back-office solution built on best-of breed open technology platforms, providing high scalability, flexibility and STP capability.

Mobile Solutions – Flnacle mobile solutions an broadly be classified under two categories: mobile payments and mobile banking solutions. Alerts – Finacle alerts solution empowers banks with the capability to alert end users about events recorded by the bank’s business systems.

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