Expanded Communication Opportunities Technology allows individuals to communicate and carry on a business relationship without ever meeting face to face, so people in all parts of the world now have the chance to interact with a company in a rural part of the United States. For example, technology allowed for the emergence of the virtual assistant, a worker who completes tasks for her client online without having ever met him, in the 20th century. Communication Must Be More Deliberate Although technology has made communication instantaneous, so you don’t have o spend hours planning and composing before you communicate and wait for a long period for the reply, it has also made planning deliberate communication periods more important. First, companies that do take advantage of telecommuting and virtual offices need to deliberately plan to communicate with individuals in teams to avoid employees losing touch and to make sure all are working toward the same goals. Second, even if you work in a physical office, instantaneous communication regarding quick decisions and memos cannot replace specific communication times where big decisions are discussed and progress reports given.
However, when employees are communicating in multiple ways every day, it can be easy to forget to schedule these types of meetings. Communication Is More Distracting From constantly overhearing cell phone conversations, to the worker who is constantly emailing or texting you to the incessant “ding” of your office’s instant messenger, communication tools that were designed to make you more productive can actually do the opposite. Instant communication can make it harder for workers to deal with one task at a time when their work is constantly being interrupted by comments and questions that relate to other projects or even personal issues.
In fact, some employees must make an effort to turn off communication devices while they work to meet deadlines. by Miranda Morley, Demand Media References (2) • Walden University College of Management and Technology: How Has Technology Changed Business? • “Entrepreneur”; Effective Communication for Managing Virtual Office Employees; David G. Javitch; December 2008 Information technology is a modern phenomenon that has dramatically changed the daily lives of individuals and businesses throughout the world.
Information technology is driven by the microchip, which owes its existence to the semi-conductor. IT solutions run the gamut from personal computers and computer software to production robotics to communications technology. Leveraging information technology for business success is key to survival in the modern business world. Significance Information technology has grown to permeate the business world, affecting how companies make and market their products, as well as how people communicate and accomplish their jobs in modern organizations.
Specialized software shapes best-practices and industry standards, continually changing the face of business in almost every way. Production Technology Production technology has allowed modern companies to make great strides in operational efficiency and the effectiveness of human resources. Automation technology, such as assembly lines and computer-controlled machinery, can allow companies to produce unprecedented volumes of goods, and advances in transportation technology allow businesses to ship their products anywhere in the world.
Information technology has also changed the way that companies operate internally. Personal computers have become a necessity for a large majority of corporate jobs, and many manual labor jobs require the use of a handheld computer or other electronic device as well. Communications Technology Leveraging advances in communications technology is imperative to surviving in the modern business world. Advances in cellular phone technology have revolutionized the way businesspeople communicate with clients, employees, suppliers and strategic partners.
The Internet has revolutionized the marketing function in addition to opening up a wide range of communication options. Modern smartphones are changing the game yet again with the introduction of new and innovative applications. A small business owner can now access a web-based customer relationship management service on a smartphone from anywhere in the world, for example, allowing him to obtain vital data about contacts before making calls. Considerations While information technology solutions can contribute to the success of your organization, there are a number of unique costs to consider.
In addition to the cost of implementing an IT solution, you must employ highly educated and specialized workers to maintain, monitor, expand and repair your IT infrastructure. The Future Modern information technology has gained popularity rapidly since the mid-twentieth century, and the trend is likely to continue into the future. As IT solutions continue to increase the efficiency and effectiveness of business operations and communications, businesses will continue to rely on IT for success • Small Business Bible: Some Advantages and Disadvantages of Information Technology • Benefit Of: Benefits of Technology
The Disadvantages of Information Technology in Business Information technology has changed the way that the world does business. Correspondence that once took weeks to get from one organization to another is now delivered instantly with the push of a button. Advances in telecommunication allow associates from all point of the globe to confer in a virtual environment, minimizing the need for business travel. Although the benefits of integrating information technology in business are many, there are also disadvantages to its use. Implementation Expenses
Every business must consider startup costs when implementing any type of information technology system. In addition to the cost of hardware and software, some technology vendors require businesses to purchase user licenses for each employee that will be operating the system. Businesses must examine the cost of training employees in unfamiliar technology. Although basic information technology systems may be user friendly, advanced programs still require formal instruction by an expert consultant. In addition to the startup expenses, information technology systems are expensive to maintain.
Systems malfunction, and when they do, businesses must engage skilled technicians to troubleshoot and make the necessary repairs. These expenses present a major disadvantage of information technology in business, particularly to businesses that are entering the technology era for the first time. Job Elimination Implementing information technology into business operations can save a great deal of time during the completion of daily tasks. Paperwork is processed immediately, and financial transactions are automatically calculated. Although businesses may view this expediency as a boon, there are untoward effects to such levels of automation.
As technology improves, tasks that were formerly performed by human employees are now carried out by computer systems. For example, automated telephone answering systems have replaced live receptionists in many organizations. This leads to the elimination of jobs and, in some cases, alienation of clients. Unemployed specialists and once-loyal employees may have difficulty securing future employment. Security Breaches The ability to store information in an electronic database facilitates quicker, more efficient communication. In the past, an individual would sift through stacks of paper records to retrieve data.
With properly implemented technology, information can be recovered at the touch of a button. Although information technology systems allow business to be conducted at a faster pace, they are not without their flaws. Information technology systems are vulnerable to security breaches, particularly when they are accessible via the Internet. If appropriate measures are not in place, unauthorized individuals may access confidential data. Information may be altered, permanently destroyed or used for unsavory purposes. Small Business Bible: Some Advantages and Disadvantages of Information Technology
Information Technology & Its Role in the Modern Organization Information technology (IT) has become a vital and integral part of every business plan. From multi-national corporations who maintain mainframe systems and databases to small businesses that own a single computer, IT plays a role. The reasons for the omnipresent use of computer technology in business can best be determined by looking at how it is being used across the business world. [pic][pic][pic][pic][pic][pic]Sponsored Link Looking For New Customers Drive Customers To Your Website W/ Free Rs. 2000 Advertising Credit www.
Google. com/AdWords Communication For many companies, email is the principal means of communication between employees, suppliers and customers. Email was one of the early drivers of the Internet, providing a simple and inexpensive means to communicate. Over the years, a number of other communications tools have also evolved, allowing staff to communicate using live chat systems, online meeting tools and video-conferencing systems. Voice over internet protocol (VOIP) telephones and smart-phones offer even more high-tech ways for employees to communicate. Inventory Management
When it comes to managing inventory, organizations need to maintain enough stock to meet demand without investing in more than they require. Inventory management systems track the quantity of each item a company maintains, triggering an order of additional stock when the quantities fall below a pre-determined amount. These systems are best used when the inventory management system is connected to the point-of-sale (POS) system. The POS system ensures that each time an item is sold, one of that item is removed from the inventory count, creating a closed information loop between all departments.
Data Management The days of large file rooms, rows of filing cabinets and the mailing of documents is fading fast. Today, most companies store digital versions of documents on servers and storage devices. These documents become instantly available to everyone in the company, regardless of their geographical location. Companies are able to store and maintain a tremendous amount of historical data economically, and employees benefit from immediate access to the documents they need. Management Information Systems Storing data is only a benefit if that data can be used effectively.
Progressive companies use that data as part of their strategic planning process as well as the tactical execution of that strategy. Management Information Systems (MIS) enable companies to track sales data, expenses and productivity levels. The information can be used to track profitability over time, maximize return on investment and identify areas of improvement. Managers can track sales on a daily basis, allowing them to immediately react to lower-than-expected numbers by boosting employee productivity or reducing the cost of an item.
Customer Relationship Management Companies are using IT to improve the way they design and manage customer relationships. Customer Relationship Management (CRM) systems capture every interaction a company has with a customer, so that a more enriching experience is possible. If a customer calls a call center with an issue, the customer support representative will be able to see what the customer has purchased, view shipping information, call up the training manual for that item and effectively respond to the issue.
The entire interaction is stored in the CRM system, ready to be recalled if the customer calls again. The customer has a better, more focused experience and the company benefits from improved productivity. In the past 20 years technology has made many changes in the world. One of the most significant changes was in business communication, with the invention of smartphones, emails, and communication apps turned business communication into a much more efficient and effective tool for the firm’s use.
Throughout this essay contrasting arguments will be provided to highlight the effects of technological advancement in business communication.. One of the most innovative technological inventions used for communication purposes was the cellphone. Important time was lost when co-workers had to move within the company in order to reach other employees with the aim of exchanging valuable information towards the company success. Now with a cellphone, employees can often be found quickly by text messaging or direct calls.
With the most recent advancement of technology in the cellphone industry, the smartphones offers a higher level of productivity by offering a wider range of services and tools making communication through e-mail and other apps. Employees now can reply to emails wherever they are and use free application tools to give the feedback even faster. Therefore it can be said that most firms have become more productive after the implementation of smarthphones. Computer tools combined with fast Internet connection enable Tele-Conferencing with employees or suppliers.
Tele-Conferencing also helps us setup live virtual meetings, saving a lot of money for the firm as a result of lowered travel expenses; no participants of the meeting need to add extra traveling expenses. With the advancement of smartphone apps it is now possible to scan any images on demand, any place, any time; converting paperwork or photos into virtual documents. With these technological advanced phones we can send these documents to any co-worker within the company.