Case Analysis

11 November 2016

Why do you think rick was let go? How does reinforcement theory apply to the main characters in this situation? How does expectancy theory apply? I believe that Rick was let go due to his inability to cope with the management group, he concentrated with only one person; Val Peterson, who he felt would accept and appreciate his ideas and new approach and at the same time and unintentionally neglected the rest of the management team. He couldn’t get along with his colleagues, couldn’t conform, he was categorized an outsider. ince the Peterson Paper Products Co. is ruled or operated by more than one partner and The organization is run in a sort of family and informal basis, he wanted to change and do many things so quickly and he started to proceed without bearing in mind the culture and how much it can be very hard for them to be subjected to change and exposed quickly to new ideas. Unintentionally, he became a threat to all employees as well as the management team who at a time felt that he monopolized a lot of Mr. Peterson’s time. Simply Rick didn’t follow the reinforcement theory.

The reinforcement theory simply looks at the relationship between behavior and its consequences. Rick failed to provide all the answers of how needs are translated into action. The theory stated that behavior followed by satisfying experiences tends to be repeated and behavior followed by annoyance tends to be avoided. Mrs. Rosie Peterson has warned Rick that it is a family operation and he shouldn’t try to change things quickly and Rick still rushed things. The Expectancy theory describes the cognitive process involved in designing the best course of action for achieving goals 2.

Case Analysis Essay Example

Explain Rosie’s and Walter reactions to Rick’s computer in terms of resistance to change. How might Rick have used the concepts in this chapter to approach the computer situation so as to gain acceptance? Rosie and Walter reacted in a negative attitude as she started addressing him in a rough manner saying” what are you trying to prove? How backward we all are? You are still an outsider…etc p93 even Walter stressed to Rick on the idea that Val is not the only decision maker here and he added sarcastically, he must have asked Uncle Walter.

Rick should have followed the Social learning theory, by firstly, observing how others act when they see him holding the computer and accordingly acquire a mental picture of the act and its consequences. Thus the person acts out the acquired image. If the consequences are positive, he/she will act again and if it is negative like what Rick realized he will refrain from acting again. 3. Explain Rick’s inability to “fit in” using social learning theory. Where did the breakdowns in his processing occur?

Rick definitely observed how others treated him as they were all used to stay in groups, never allow him to participate in their meetings they were so informal and even his colleagues used to stop talking with each other when Rick steps in. he surely acquired a mental picture of the act and its consequences that was reflected of naming him an outsider. Rick should have acted out the acquired image and he didn’t instead he went on and brought the Computer for example and neglected the first two steps that he followed from the social learning theory. . If Val hired you to develop a management training program for the senior managers at PPP, what are the key concepts from this chapter that you would use in designing the program?

Provide appropriate theoretical rational to support your position. First I will try to introduce the adult learning theory and I will make sure to let the senior managers understand and know why they need to learn something. I will make sure to explain that they need to learn experientially. I will also elaborate that approach learning as problem solving and I will highlight the topic is of immediate value. As for the program: I will go through the Gagne Briggs Nine events of instructions: 1. Gaining attention 2. Informing the trainee of goal, here I’m setting the objective 3

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