E-Business Website Evaluation

For each chosen website report the business name, the homepage URL and include a screens of the homepage. 2. For each chosen website, in 1-2 paragraphs, explain why the website belongs to that particular e-commerce business model. 3. For each chosen website, in 1-2 paragraphs, identify what you think is/are the principal business goal(s) of the website. 4.

For each website, consider the following attributes and assess them on the following five-point semantic differential scale and, for each attribute, briefly explain why you give that rating: Very Poor Very Good 12 I Poor 3 14 I Inapplicable 15 I Good a. How does the website URL relate to the business name? B.How easily is the website found using general internet search engines (e. G. Google, Ask, AltaVista, Binge, Yahoo! )? C. Does the website give me all the organizational information a user could reasonably ARQ Eire? D. Are requirements to provide a user’s (personal or sensitive) information appropriate? E.

How well does the website reassure users about the security and use of their information? F. How well does the website foster user trust in the organization? G. How well does the website address legal issues associated with use of the website or engagement in transactions? H. How well does the website provide for the accessibility needs of users? I.How well does the website address the language or cultural needs of users? J. Does the website contain all the product information that a user could k. Does the website allow all the customization (user-managed features) that a user could reasonably expect? L.

How well does the website personalize the experience for users? M. Does the website identify sufficient channels for user service/support? N. How easy is it to find any information on the website about the organization, their products or services? 0. How easy is the information on the website to read (I. E. Is provided information in appropriate language and with sufficient detail for most users)? P. Is the website easy to navigate (I.

E. Eve through the website to find information, products, or services, and engage in transactions with the organization)? Q. How appropriate are the website aesthetics (e. G. Use of layout, colors, imagery, fonts, etc) for the target audience? R. How well does the website foster community among users? . How quickly does the website load into your browser and do all website features, links and embedded objects (e.

G. Media files or applets) work as intended? T. How well does the website support different web-browsers or platforms (e. G. Mobile devices)? U. Does the website provide a sufficient range of payment options as could be reasonably expected? V. Does the website provide a sufficient range of delivery options as could be reasonably expected?

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