Global Outsourcing in American Industry
From the paper:
“Outsourcing is the practice of subcontracting some or all of a company?s information systems services to another firm. The approach has been around for many years, and corporations have been subcontracting work to low-cost labor areas for years, but in the past, this practice was limited to data entry job. In the 1990s, outsourcing began to grow by 15% a year, according to the Yankee Group, and the approach generated a huge amount of discussion, attention and renewed interest among business leaders in the United States and abroad.
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