Health and Social Care Promoting Good Practice

9 September 2016

Accurate and kept up to date Kept for no longer than is necessary Processed in line with the rights of the individual Secure against accidential loss, destruction or damage and against unauthorised / unlawful processing Not tranferred to countries outside the european economic area The six main points of the gscc code of practice states individuals working in health and social care settings must Protect the rights and promote the interests of service users and carers Strive to establish and maintain the trust and confidence of service users and carers

Promote the independence of service users while protecting them as far as possible from danger or harm. Respect the rights of service users while seeking to ensure that their behaviour does not harm themselves or other people. Uphold public trust and confidence in social care services. Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills.

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2. 1 Describe the features of manual and electronic information storage syatems that help ensure security A manual storage system is what we currently use.

This is hand written care plans which are stored in the office for ease of access by staff. When the care plans need to be secured, staff close the office door which is code activated and this prevents individuals other than staff from viewing the personal care plans. An electronic system is usually password protected which ensures only specific staff can access the information. 2. 3 Maintain records that are up to date, complete, accurate and legible Staff are required to make an entry in to an individuals care plan once in twelve hours.

This entry is in the daily life and review and will contain details regarding medication administration, dietary and fluid intake, elimination, mobility, mood, behaviour exhibited and any changes or deteriation of the individual. There is also a requirement to record visits from doctors, nurses and other health proffessionals. It is a requirement that all hand written records must be written in black ink, clear and concise and contain only facts, no personal opinions are to be recorded in care plans as this is deemed unnecessary. 3. 1 Support others to understand the need for secure handling of information

When working it is good practice to ensure during handovers that only the staff working are present and not visitors or relatives. Staff should remember if they need to relay information to do this in a discreet manner to protect individuals confidentiality at all times. If staff need access to care plans they must remember not to leave them open where they could be read my individuals not involved the care of residents. 3. 2 Support others to understand and contribute to records It is vital that all staff working in a team take responsibility for maintaining and upkeep of records.

Every day a staff member is designated to be responsible for completing charts and this is known as charts champion, the individual will ensure all relevant charts are completed and ensure othe staff members have also completed any duties carried put. This can be done by explaining to staff the importance of fluid and food diaries, keyworker diaries, personal care records, behaviour monitoring charts and elimination charts. Completion of these documents can show decreses / increases in appetite and changes in behaviour that may be relevant to someone health and well being.

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