Hotel and Hospitality Industry
Hospitality management, in hotel and restaurant management, is a very interesting and challenging program, which has become a popular career choice for most of the young generation in this century. This is a diploma program, which provides students the opportunity to become an excellent manager in the hospitality industry. The program is divided into four semesters. The first two semesters focus on basic managerial skills and the hospitality industry. In these semesters, students will learn about mixology – the art or skill of preparing mixed drinks (Graham).
They will also learn food and beverage service theory which is about theoretical components that relate to food and beverage department of hospitality business (“Fanshane college,”). Effective leadership and management courses will train students how to behave and act as a leader in the hospitality environment. Hospitality and tourism careers will introduce students to their careers, show them how hospitality and tourism affects us, and students will also recognize numerous career opportunities available to them.
In the third semester, students will select two of five electives to focus on specific area of their careers: Entrepreneurship, wine appreciation and food pairing, risk management and hospitality law, fundamentals of beer. For the last semester, students will have a chance to practice what they learned in a 14 weeks internship in a real hospitality environment. Hospitality industry is believed to have a bright future. Graduated students will have all the qualifications to seek a job in different areas, such as front office, housekeeping, food and beverage operation, human resources, marketing and sales, hotel and restaurant management.
As the hospitality business environment becomes more and more complex (J. West and Tonarelli-Frey,2008), it will provide many opportunities for students. Due to traveling demand, the number of hotels and resorts has increased in the last few years, which make the hospitality industry full of opportunities (Prasain). The average monthly income for a hotel and restaurant manager in Canada is about 5500 CAD, and for other jobs in hospitality industry like bartender, cook, receptionist, chef, and supervisor of food service is around 1000 CAD to 4000CAD ( “salary explorer”,2012).
Although the hospitality industry has many opportunities, graduated students from the program still need other skills, such as communication, foreign language ability, leadership, strong analytical ability, creativity and a strong work ethic. As foreign language ability is the key element in the hospitality industry, the more languages students can speak, the more advantages they have. For hotel and restaurant manager, students are required to know at least three languages.
Hospitality environment is also one of the most complicated work’s environments as it involves many cultures, many ethnic groups from many countries. Furthermore, it needs very high security control. Hotel managers/staffs need to be extremely careful not only in communication with their guests, but also in making any type of decision, because their hotels may end up as breeding grounds for illegal activities such as narcotics or prostitution. To sum up, the hospitality industry is a developing industry, which offers many opportunities for students. It is also a well-paid job.
In order to be successful in this complex environment, students are required to be determined, independent, self-monitoring and most important of all, have passion for their job. The reason I choose to study and work in this environment is because I’m a hard worker, I always want to keep myself busy, and I love to communicate and meet new people. I know that the hospitality environment is very complex, and the risk that employees may have to face, but I believe in my ability to resolve any problem. Every industry has its own good side and bad side, the most important reason that keeps us not to give up is the passion for our career.