Human Resource Management at FedEx

This paper discusses human resource (employees, personnel) management at FedEx, the package delivery company.

The author states that FedEx is know for their human resource management systems. The paper defines various key areas of management particularly important at this company.

Table of Contents

Employee Empowerment
Reorganization of Work Systems
Training Programs
Feedback Systems
Employees as Managers

“FedEx high-performance work systems have included the redesign of work systems. Rather than having their organization separated into units, FedEx created teams designed around the key processes of the business. While the delivery process was once divided into separate sections, FedEx truck drivers are now one section with responsibility for all tasks associated with their jobs includes scheduling routes, making changes to routes and informing customers of new products and services.”

How to cite this essay

Choose cite format:
Human Resource Management at FedEx. (2015, Apr 23). Retrieved December 13, 2019, from
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