Learning About Organizational Behavior
In what ways do specific categories of diversity appear to be relevant in the Princeton case? [Slide 14] In what ways are ethical issues manifest in the Princeton case? [Slides 16, 17] Which of the core competencies seem to be present or absent in Mario? [Slide 1] absent in Robert? [Slide 1] Identify the external forces and stakeholders potentially influencing Falls Video during the late sass. [Slide 26] 3 What is Organizational Behavior?
Definition: The study of human behavior, attitudes, and performance in organizations. Value of B: Helps people attain the competencies needed to become effective employees, team leaders/members, or managers Competency = an interrelated set of abilities, behaviors, attitudes, and knowledge needed by an managerial positions 4 Logically integrated set of competencies required for managerial and professional effectiveness in the 21st century This model developed by Helloing, Slouch, and Woodman for this textbook Other models of such competencies have been developed by other authors 5 Definition of the Managing Self Competency
Involves the ability to assess your own strengths and weaknesses, set and pursue professional and personal goals, balance work and personal life, and engage in new learning (including new or modified skills, behaviors, and attitudes) 6 Core Abilities of the Understand the personality and attitudes of yourself and others Perceive, appraise, and interpret accurately yourself, others, and the immediate environment motivations and emotions Assess and establish developmental, personal/life-related, and work-related goals Take responsibility for managing yourself and your career 7
Career Development* A career is a sequence of work-related positions occupied by a person during a lifetime. Career development involves making decisions about an occupation and engaging in activities to attain career goals. A career plan is an individual’s choice of occupation, organization, and career path. 8 Five Aspects of a Career* Career success or failure is best determined by the individual, in terms of his/her personal goal achievement No absolute career evaluation standards exist Examine a career subjectively (e. G. , values and personality fit) and objectively (e. , Job choices, competencies needed) Make decisions about occupation and pursue activities to attain career goals throughout your lifetime Consider cultural factors as they impact performance and career opportunities 9 Managing Communication Competency Involves the ability to use all the modes of transmitting, understanding, and receiving ideas, thoughts, and feelings, (verbal, listening, nonverbal, written, electronic, etc. ) for accurately transferring and exchanging information and emotions 10 Convey information, ideas, and emotions so they are received as intended
Provide constructive feedback Engage in active listening Use and interpret nonverbal communication effectively Engage in effective verbal communication Engage in effective written communication Effectively use electronic communication resources 11 Managing Diversity Competency Involves the ability to value unique individual and group characteristics, embrace such characteristics as potential sources of organizational strength, and appreciate the uniqueness of each individual 12 Foster an environment of inclusion for all Learn from others with different characteristics, experiences, perspectives, and backgrounds Embrace and support diversity Work with others because of their talents and contributions, rather than personal attributes Provide leadership in addressing diversity-based conflicts Apply diversity laws, regulations, and organizational policies related to your position 13 Selected Categories of Diversity* Primary Categories: Genetic characteristics that affect a persons self-image and colonization, appear to be unlearned and are difficult to modify Age, race, ethnicity, gender, physical abilities and qualities, and sexual and affectionate orientation
Secondary categories: Learned characteristics that a person acquires and modifies throughout life Education, work experience, income, marital status, religious beliefs, geographic location, parental status, behavioral style 14 Managing Ethics Competency Involves the ability to incorporate values and principles that distinguish right from wrong in making decisions and choosing behaviors 15 Ethics Definition: Values and principles that distinguish right from wrong. NOT IN TEXT: Ethics are often based upon laws, organizational policies, social norms, family, religion, and/or personal needs, ND may be subject to differing interpretations with problems in proving “truth” Ethical Dilemma*: A situation in which an individual or team must make a decision that involves multiple values. 6 making and behavior Assess the importance of ethical issues in actions Apply laws, regulations, and organizational rules in making decisions and taking action Demonstrate dignity and respect for others Demonstrate honest and open communication limited only by legal, privacy, and competitive considerations