Ojt Narrative Report

10 October 2016

A statement of purpose, or personal statement, is a brief and focused essay about one’s career or research goals. It is a concise treatise about one’s profession target, identified means to achieve them and accomplishments so far towards those goals. The following statements are the trainee’s objectives for his practicum training: * To enhance and apply learning’s from the previous academic years to operating environment and improve those in order to get better. To gain experiences in the field of Food and Beverage Industry and to identify the needs, problems and issues with regards to its work environment. * To acquire knowledge and enhance the skills on the operational system in the Restaurant. * To procure information, familiarity, awareness in the restaurant in relation to the consistency in standards, service excellence, product knowledge, technical skills and values oriented with social responsibility. * To develop a greater understanding about career options while defining personal career. * To amplify the ability to analyze and propose solutions to business problems. To also improve good communication skills * To attain high level of self- confidence, discipline, sense of responsibility, honesty and independence while working. * To comply with the course requirements for the degree of Bachelor of Science in Hotel and Restaurant Management. Chapter II SCOPE OF INTERNSHIP A. COMPANY PROFILE Crown Royale Hotel Designed for both business and leisure travel, Crown Royale Hotel is ideally situated in Bataan; one of the city’s most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer.

With its convenient location, the hotel offers easy access to the city’s must-see destinations. At Crown Royale Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including business center, room service, restaurant, disabled facilities, Wi-Fi in public areas. Step into one of 48 inviting rooms and escape the stresses of the day with a wide range of amenities such as mini bar, hair dryer, television, air conditioning, internet access – wireless.

Throughout the day you can enjoy the relaxing atmosphere of the massage. Superb facilities and an excellent location make the Crown Royale Hotel the perfect base from which to enjoy your stay in Bataan. B. Assertion of Internship Task Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Dust and polish furniture and equipment. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. Keep storage areas and carts well-stocked, clean, and tidy. Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Polish silver accessories and metalwork, such as fixtures and fittings. Move and arrange furniture and turn mattresses. Disinfect equipment and supplies, using germicides or steam-operated sterilizers Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. Hang draperies and dust window blinds. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Sort clothing and other articles, load washing machines, and iron and fold dried items. Sort, count, and mark clean linens and store them in linen closets. Answer telephones and doorbells. Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions. Remove debris from driveways, garages, and swimming pool areas. Run errands, such as taking laundry to the cleaners and buying groceries. We often report to our housekeeping supervisor Mrs. May who is in-charge of us and giving us orders. We often have our duties 8 – 9 hours per day.

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