Based on the ever-increasing demand for online services, one would think that most businesses maintain an online presence that includes customer self-scheduling. However, this assumption is not necessarily true, as many businesses do not offer such services to its customers. And while they don’t, their competitors may. Online reservation system can be the missing piece of the puzzle that gives businesses the edge over their competitors. Until fairly recently, the most common method of scheduling appointments and reservations-as well as managing customer information-was with a paper appointment book.
Customers call into a business, the receptionist, staff member or other person answering the phone checks availability, and then that individual writes down the appointment or reservation. If the business has the resources, it may make reminder phone calls or send an appointment card or other document in the mail prior to the scheduled time. More recently, some businesses opted for electronic calendars such as those offered by Google and Microsoft Outlook to handle their scheduling needs. Although more functional than pen and paper, most still lack the functionality to fully automate a business’ scheduling processes.
Online Reservation Essay Example
To accomplish this, businesses and organizations turned to online reservation system. And it’s that simple for customers as well, should a business offer online self-scheduling. It’s a feature that can really help it stand out from its competitors. (Article Source: http://EzineArticles. com/4492658) According to the author – Andrew Jone (January 27, 2011), online reservation system was initially developed in the 1960’s to help the airlines manage their ticket transactions but later even the travel agencies started using it to simplify the processes for its clients.
Not only travel related studies but also other booking transactions that needs reservations. Today online reservation system is even accessible to consumers through Internet Gateways and it allows the users to book hotel rooms, rent cars as well as book online airline tickets, which is definitely a more convenient way of making your travel plans. However, the functionality is tailored to solve the purpose specific demand of consumers. This modern day online reservation system is a mechanism which has helped e-tourism reach completely new heights.
The locally rooted travel industries are now able to reach to more customers worldwide and expanding their business. The completely automated booking and reservation processes have helped business managers save time, human resource and focus on other aspect of business development. The benefits of online reservation system are surely too many which is why this fully automated booking system is such a hit in the service industries. (Article Source: http://EzineArticles. com/601718)
According to the author – George Szifo (September 18, 2008), The online reservation systems or online booking systems has simplified our way of living and made the online booking industry far more efficient and effective. It is expensive to develop online booking software because it requires skilled labor and takes a lot of time. The availability of online reservation system makes our task easier with more available software on the market. We are able to use online reservation software for all industries like travel, hotels, food etc.
There are a few options to consider before you select the very best online reservation software system. You need to think about your audience. Who is this software directed towards? Are you creating a website for a simple bed and breakfast, a small hotel, or a timeshare opportunity? These are important questions you need to answer first. Once you have figured out your target audience, you can move forward with the layout of the website. Easy to use – make sure that the software is both easy for you to understand as well as your future clientele.