How to improve your own Interpersonal communication competence. Although the art of communication is sometimes perceived as an innate skill, one can learn to develop or enhance this skill. One may ask how? The answer is simple; by adapting and adjusting to the person’s behaviour in order to convey a message that is well understood, that will produce the desired results without compromising the communicator’s self-respect. 2. How to improve your self-esteem (pg 29) To every effort amounts good results.
When it comes to improving my self esteem, I will start by speaking good things about myself with utter honesty and moderation, not dwelling in my past failures, or even on my past achievements. Envisioning who and where I want to be in the future gives me the drive to strive towards the goals I need to achieve in order to reach my dreams. Comparing myself with others can be destructive, and produces the feeling of lacking. I’m therefore learning to see myself as unique and perfectly designed to be myself.
Seeking help from a good, sincere and honest friend when I’m on my lowest helps me to see that alone I cannot make it. This is what I do to improve my self-esteem. 3. What are the barriers to accurate perception? (Pg 54) A major barrier to accurate perception would occur when we make hasty conclusions on a perceived behaviour taken by first impression when we focus on the negative. This results in an individual imposing his or her behaviour without taking time to get all information about an individual. These are barriers to accurate perception in Interpersonal communication.
Attitude becomes the major determinant of behaviour. 4. How to improve listening, comprehension and responding skills? By empathizing with others; meaning placing ourselves in that individual’s position in every aspect: * Emotionally * Physically * In his or her situation, whether it be financial or other areas We take time to listen to his/her case attentively, without any distraction on our side, listening actively and showing positive signs such as nodding, occasionally asking questions during the conversation, maintaining eye contact, responding in the right time, using appropriate words of comfort, ouch and expressing sympathy. 5. How to improve emphatic skills (Pg76) When someone seeks comfort in us during his or her bad days, we should empathise with the person; by being sympathetic and understanding with the person’s feelings. When he or she confides with someone, asking how the person feels, assuring all the time that you care, helping the person to visualise his or her visions and dreams, encouraging the person to look at himself as becoming what he or she wants in life. 6. How to improve critical listening skills (Pg 83)
Critical listening involves listening carefully in order to evaluate the importance of suitability, quality and value of the information being conveyed as well as attentively capturing the word of our interest. We evaluate all given information, the conveniences, and the quality, to detain and keep the information we need. This is how we improve our listening skills. The goal of critical listening is to make a choice. 7. How to improve responding skills (Pg 85) To improve responding skills, a communicator must have developed listening skills.
Responding skills is one which is well timed, which avoids evaluative behaviour, provides valuable information, and is precise, useful but not long with unnecessary details. 8. How to improve your ability to interpret non-verbal messages (Page85) By taking time to learn about the behaviour, culture and personality traits of the individual, one can be able to interpret the non-verbal message. Factors such as: Facial expressions, gestures, postures and tone of voice are vehicles to reading a non-verbal message. The more acquainted I am with the person; the closer I am to interpret his or her non-verbal messages. 9.
How to avoid word barriers (Page 121) Words are symbols that create meaning to communication. They produce feelings that affect thoughts and actions. To avoid barriers when using words a communicator has to: * avoid generalizing pronouncement without a sound and accurate truth * Take full responsibility of my own actions instead of polarising by blaming others may also be seen as a barrier * Being gender neutral, instead of using sexist language * Giving real meaning of statements instead of by-passing words. * Avoid using prejudice in his or her words towards ethnic, culture and social class, and also not undermining others.