Privacy requires the facts or information shared by someone with another party to remain private. Every individual has the write right to privacy, and for their information to be kept secure and not disclosed without the permission of the person who gave them. The Social work Inspection Agency released a publication in January 2010 named: Effective Management of Social Work Recording, in which it states that “This can require some professional sensitivity when workers write down what they consider the necessary information about a person they should be aware of how it would feel for that person to read what they have written.

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” What Company polices, care standards and code of practice are you complying with in doing the above? The Scottish Social Services Council (SSSC) Codes Of Practice 2:1, 2:3, 6:1 and 6:2. The National Care Standards in Support Services Standard 2:1 which states “proper record-keeping, including recording accidents, incidents and complaints” and Standard 2:2 which states “that staff know how to put these policies and procedures into practice”. The Richmond Fellowship policy 11, Access to Personal Files Policy – People We Support, is also to be adhered to.

Health & Safety at Work Act 1974 Why are risk assessments necessary for the clients you work with? Risk assessments are necessary to identify any risks to the service user. Staff are to refer to these risk assessments to help minimise risk of harm. Who carries out risk assessments in your workplace for clients? Risk assessments are to be carried out by Support Workers and Service managers. All risk assessments must be read and signed by the Service Manager before they can be put into place and used. Why is it important that you adhere to all risk assessments in place?

It is important to adhere to risk assessments at all times as these are in place to help minimise risk to the service user as well as to myself. What limit of responsibility do you have under the above for keeping yourself and others safe? As a support practitioner I have a duty of

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care to the service user. It is my full responsibility to adhere to all risk assessments that are put in place as these are in place to help with the protection of the service user and myself from potential incidents and hazards. What is your companies policy for dealing with incidents and emergencies?

The Emergency Procedures 01. 04. 02 include Missing Persons, Procedures in the Event of Sudden Death, Medical Emergency, Self Harm and Procedure in the Event of Theft. Emergency Services must be called in the event of an emergency. Control Of Substances Hazardous To Health regulations 2002 (COSHH) What is your employers responsibility under these regulations? The Health and Safety Executive website (hse. gov. uk) states that “Employers must provide information about the hazards, risks and control measures, and instruction and training to use the control measures.

All employers must carry out a risk assessment and those employing five or more employees must also record significant findings. This record needs to be accessible so that safety representatives, inspectors, etc. can examine it. ” It also states “An assessment should be revisited to ensure that it is kept up to date and an employer should do this regularly. The date of the first review and the length of time between successive reviews will depend on type of risk, the work, and the employers judgement on the likelihood of changes occurring. ”

What are your responsibilities under these regulations? Report any changes you feel may be relevant to management, and if no action is taken refer the matter to your local HSE office or Local Authority Environmental Health Officer. As a Support Practitioner I must understand hazard and risk and have the ability to collect all the necessary information and paperwork. I must also have the knowledge, skills and experience to make the right decisions about how to control exposure. What are your responsibilities under the above act when dealing with medication?

Medication must be stored in a secure locked cupboard or area as this is part of the role of a Support Practitioner. It is my duty to ensure that the risks to the health of others are properly controlled. Personal protective equipment at work regulations 1992 and Public Health (Scotland) act 2008 How do these two acts relate to your companies infection control policy? These two acts relate closely toThe Richmond Fellowships Infection Control Policy 03. 05. 02. They all cover the disposal and safe storing of equipment, as well as administration guidelines.

What does this mean for you as a care worker? As a Support Practitioner it is my duty to make sure that there is sufficient stock of protective equipment and that these are stored safely. I must use protective gloves for appropriate tasks and I must also make sure that these are removed and disposed of correctly. Complaints What does your company policy say about supporting clients making a complaint? The Richmond Fellowship states that we will treat your complaint as private. This means we will only share what you tell us with other people if we need to.

It also states that you can make a complaint if we support you, we support a member of your family, you are a worker from another agency or if you are a member of the public. What national care standard and SSSC codes of practice covers the above? Standard 12 of the National Care Standards: Expressing Your Views, which states “You know how to make a complaint or comment about the support service. You are also aware of the procedure for making formal complaints directly to the Care Commission. You can be confident that the support service provider deals with concerns and complaints quickly and sympathetically, and provides full information about what will happen as a result of the complaint. ” Also the Scottish Social Services Council Codes of Practice section 3. 7 which states “Helping service users and carers to make complaints, taking complaints seriously and responding to them or passing them to the appropriate person” Manual Handling Operations Act1992 How does this piece of legislation impact on your job role? In my role I work primarily with a wheelchair user and this can involve some manual handling.

When undertaking any manual handling operations at work I must make sure to avoid the risk of injury. The regulations place a specific duty of care on the part on both employers and employees. The Manual Handling Operations Act 1992 states that “‘Each employee while at work shall make full and proper use of any system of work provided for his use by his employer in compliance with regulation 4(1)(b)(ii) of these Regulations” Scottish commission for Human Rights Act 2006 How does this legislation fit in with the client group that you work with?

The Scottish Commission for Human Rights Act 2006 is to promote and protect human rights for everyone in Scotland. As the commission includes everyone in Scotland, vulnerable adults and persons with disabilities in my line of work fit into this client group The Commission is one of three national human rights institutions in the UK, along with the Northern Ireland Human Rights Commission and the Equality and Human Rights Commission.. Equality Act 2010 How does this legislation fit in with the client group that you are working with when providing integrated services?

The Equality Act 2010 fits in with vulnerable adults and persons with disabilities as it outlines the duty to make adjustments for disabled persons and disabled transport. It also outlines prohibited conduct such as discrimination. National Care Standards Why National Care Standards are applicable to the sector you work in? The national care standards are based on a set of principles that highlight how important it is for those providing care services to recognise and accept the service user as an individual.

These principles are dignity, privacy, choice, safety, realising potential and equality and diversity How do they impact on your job role? All of the National Care Standards are applicable to the support service I work in, and I must adhere to them in all aspects of my job role. The standards provide guidance and can help you when I am making decisions. Scottish Social Services Council Code of Practice What is this and how does it impact on your job role? This is a Code of Practice for Social Service Employers and Employees set out by the Scottish Social Services Council that must be adhered to.

It states that “As a Social Services Worker you will have the criteria to guide your practice and be clear about what standards of conduct you are expected to meet. You are encouraged to use the codes to examine your own practice and to look for areas in which you can improve” Which legislation is concerned with the protection of vulnerable adults? The Equality Act 2010 defines vulnerable adult. The Adult Support and Protection (Scotland) Act 2007 is concerned with the protection of vulnerable adults also. What is a whistle blowing policy? Whistleblowing is described on the gov.uk website as “when a worker reports suspected wrongdoing at work. Officially this is called ‘making a disclosure in the public interest’. A worker can report things that aren’t right, are illegal or if anyone at work is neglecting their duties. ” What legislation and organisational policies are relevant to individuals planning, implementing and reviewing development activities and for individuals accessing and using services and facilities? The National Care Standards and SSSC Code of Practice must always be followed when planning, implementing and reviewing development activities for individuals accessing and using services and facilities.

The Scottish commission for Human Rights Act 2006 and Equality Act 2010 all include duties for careers such as inclusion and information on discrimination. The Richmond Fellowship Participation Policy 01. 25. 01, the Positive Behaviour Support Policy 01. 08. 03 and policy 8, Adult Support and Protection are also all relevant. Medicines Act 1968 Under the above legislation and your company policy what are your responsibilities regarding the storage, handling, preparation and administration of medication?

Medicines must be stored securely in a locked cabinet or area. It is the responsibility of Support Practitioners and Service Managers to make sure that all medicines are up to date and have not passed their use by date. Room temperature must be monitored. I have been trained in Midazolam administration and must adhere to the Richmond Fellowship Medication policy. Medicines should not be transferred from one container to another, decanting medicines into plastic containers or other storage is not allowed.

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