Many years ago, a special gift came to me in an interesting way. When I was a small boy, I enjoyed playing in my garden. One day, I found a hole in the wall of my garden. It was near

This paper examines the crash of United Airlines flight 232, discussing and analyzing the human factors and crew resource management elements, successes, and failures surrounding the accident. On July 19, 1989, as the DC-10 plane cruised over Iowa, the fan

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