Furthermore, the Federal Republic of Austria paid a EUR 500m restructuring aid for AUA: This amount will be received by Lufthansa to compensate for the negative shareholder value. All in all, this means for Lufthansa that it can acquire AUA

Business Fundamental Marketing Jet Blue Case “Delighting costumers through happy jetting” Questions for Discussion 1. Give examples of needs, wants, and demands that JetBlue customers demonstrate, differentiating these three concepts. What are the implications of each for JetBlue’s practices? Needs:

Demands: * Legroom and flatter recline position * Dunkin Donuts coffee * Leather sits * LCD entertainment system * Latest movies and favorite TV show for just $6 dollars. * A terminal with excellent restaurants and stores * Children’s play

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